We want to give you advance notice of a scheduled maintenance window for the Zero Networks service. This is a routine, well-established process and we expect no impact on your existing data.
WHEN Date: Saturday, November 14, 2026 Window: 13:00 to 14:00 UTC / 8:00 to 9:00 AM EST Scope: All production regions
WHY We are moving several core platform services, including our ingress load balancer, onto a dedicated resource pool. This improves the performance and stability of the platform. The change requires a restart of these services.
WHAT IS NOT AFFECTED Your network connectivity continues uninterrupted. Segmentation enforcement runs as normal. Existing policies remain enabled and enforced, so there is no change to traffic or protection in your environment. Your existing data is not modified or deleted.
WHAT TO EXPECT DURING THE WINDOW The maintenance is performed one service and one region at a time, so you may experience one or more brief interruptions during the window. During each interruption, which should last about 5 to 10 minutes, the Zero Networks portal and its data will be temporarily unavailable. Everything returns to normal automatically once each restart completes. No action is required on your part.
We will verify system integrity and stability after each step and monitor throughout to confirm a clean recovery. We selected this window to fall outside peak hours. If the timing presents a conflict, let us know and we will work with you on alternatives.
Thank you for being a Zero Networks customer.
Posted Nov 05, 2026 - 09:37 UTC
This scheduled maintenance affects: All Regions (Portal Access, Assets Monitoring).