All Systems Operational

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Welcome to Zero Networks Status page

Portal Access Operational
90 days ago
100.0 % uptime
Today
Assets Monitoring Operational
90 days ago
100.0 % uptime
Today
MFA Operational
90 days ago
100.0 % uptime
Today
Zero Connect (ZTNA) Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 7, 2026

No incidents reported today.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Resolved - This incident has been resolved.
Sep 4, 16:40 UTC
Update - We're providing an additional update on the ongoing email delivery issue. The problem seems to have been resolved, but we still don't have confirmation from the email provider.

What's affected: Email-based one-time passcode (OTP) delivery for MFA, as well as email notifications. Customers using email OTP may experience delayed or undelivered codes. Other MFA methods and authentication paths are unaffected.
Cause: The disruption originates upstream of our platform. Our email delivery provider (SendGrid/Twilio) relies on Microsoft 365 for delivery to Microsoft-hosted recipient domains, and Microsoft has confirmed an active Exchange Online service degradation (Microsoft issue ID EX1467029) causing delays for messages sent to and from external domains. Microsoft has not yet published a resolution timeline.

Current status: Our mitigation remains in place and we continue to monitor delivery. Messages are being queued and retried rather than dropped, so delayed codes may still arrive. Recovery is dependent on Microsoft restoring full service.
Real-time status links:

Zero Networks: https://status.zeronetworks.com
Twilio/SendGrid: https://status.twilio.com/incidents/v0xwp70fbfrf
Microsoft 365 (issue EX1467029, visible in your M365 admin center Service Health dashboard): https://status.cloud.microsoft
Real time third party status: https://groups.io/email-provider-status?isp=Microsoft+365

Recommended action: If email OTP codes are delayed, please use an alternate MFA method or SSO in order to authenticate. Avoid repeatedly requesting new codes, as this adds to the delivery queue.

We'll post another update as conditions change or once Microsoft confirms mitigation. Thank you for your patience.

Sep 4, 14:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 4, 12:53 UTC
Update - We’re reaching out to notify you that emergency maintenance is currently in progress. Our team has identified an issue requiring immediate action, and we are working urgently to resolve it.


During this time, you may experience issues with Microsoft Email notifications.
This is due to an ongoing issue with twilio.

You can stay updated on twilio’s status here:
https://status.twilio.com/incidents/v0xwp70fbfrf

We sincerely apologize for the unexpected disruption and appreciate your patience as we work to resolve the issue. We will send another update as soon as the maintenance is complete and systems are fully operational.

Thank you for your being a Zero Networks’ customer.

Sep 4, 11:51 UTC
Identified - We’re reaching out to notify you that emergency maintenance is currently in progress. Our team has identified an issue requiring immediate action, and we are working urgently to resolve it.


During this time, you may experience issues with Microsoft Email notifications. Rest assured, this is our top priority, and our engineers are actively working to restore full service as quickly as possible.


Real-time updates are available on our status page:
https://status.zeronetworks.com


We sincerely apologize for the unexpected disruption and appreciate your patience as we work to resolve the issue. We will send another update as soon as the maintenance is complete and systems are fully operational.

Thank you for your being a Zero Networks’ customer.

Sep 4, 10:00 UTC

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Resolved - Issue has now being resolved and all services are healthy.
Aug 27, 16:14 UTC
Monitoring - Services should now be operating as expected.
We have deployed a fix for the issue and are currently monitoring the system to ensure stability and full recovery.

We will continue to provide updates as needed.

Aug 27, 15:39 UTC
Identified - We’re reaching out to notify you that emergency maintenance is currently in progress. Our team has identified an issue requiring immediate action, and we are working urgently to resolve it.

During this time, you may experience MFA issues or slowness in loading portal information. Rest assured, this is our top priority, and our engineers are actively working to restore full service as quickly as possible.

Real-time updates are available on our status page:
https://status.zeronetworks.com

We sincerely apologize for the unexpected disruption and appreciate your patience as we work to resolve the issue. We will send another update as soon as the maintenance is complete and systems are fully operational.

Aug 27, 14:51 UTC

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.